Arcep Bénin unveils official list of short numbers for emergencies and assistance

To make it easier for citizens to reach rescue, assistance and public interest services, the Electronic Communications and Postal Regulatory Authority (ARCEP Bénin) has published an updated version of its short-number plan.

This official directory centralises direct access lines to key republican institutions, health services and national security forces. Below is the complete, structured list of assigned short numbers to keep handy:

Emergency, Health and Public Security

• 112 – SAMU-BENIN (medical emergencies)
• 116 / 117 – Republican Police
• 118 – Firefighters
• 160 – Juvenile Crime Unit

Institutions and Ministries

• 105 / 130 – Ministry of Digital Affairs and Digitalisation
• 113 – Ministry of Industry and Trade
• 115 / 155 – Presidency of the Republic
• 133 – Directorate General of Taxes
• 136 – Ministry of Health
• 138 – Ministry of Social Affairs and Microfinance (MASMF)
• 166 – Ministry of Interior and Public Security

Protection, Environment and Specific Security

• 114 – National Institute for Women
• 144 – Beninese Agency for the Environment
• 145 – Directorate General of Water, Forests and Hunting
• 150 – Personal Data Protection Authority (APDP)
• 191 – African Parks Network
• 198 – Operation Mirador

Digital Agencies and Regulation

• 110 / 135 – ASIN (Information Systems and Digital Agency)
• 131 – ARCEP-BENIN
• 137 – ANPPDT

Major Infrastructures, Projects and Energy

• 119 / 181 – WAPCO
• 141 – Integrated Project Management Unit (UIGP) / MCVT
• 170 – Autonomous Port of Cotonou
• 190 – FNEC

International Organisations

• 132 – UN-Bénin
• 189 – World Food Programme (WFP / PAM)